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Services to Families
Community Programs | Delinquency Programs |
Family Centered In-Home | Foster Care | Remedial Services | Safety & Permanency Services

Community Programs
Alternative to Suspension Program
Alternative to Suspension provides a structured environment for youth who have been suspended or who have severe school attendance problems. Students spend their suspension at the START program site in Davenport where they work on homework, participate in life skills groups and perform community service.

Davenport contact:
Josh Krauss 563-322-7419 or
josh.kauss@lsiowa.org

CARE
Community • Advocacy • Resources • Education •
Children with Severe Emotional Disorders (SEDs) deserve quality services and support. CARE offers intense, collaborative case management services to families with children who have SEDs to keep the family intact and avoid placement outside of the home. A CARE coordinator will connect families with community resources, research the best options in the community to meet their individual needs and assist them in navigating the current care system.

Dubuque contact:
Jim Guentherman 563-582-0044
james.guentherman@lsiowa.org

Cedar Brief Intensive Services (CBIS) Cedar County
CBIS serves boys and girls ages birth to 17 who may be at risk of out-of-home placement due to disruptive behavior in school, at home or in their community. CBIS caseworkers connect families with community resources by researching the best community options to meet their individual needs.

Muscatine contact:
Paige Osborne 563-322-7419
paige.osborne@lsiowa.org

CHOICES
The CHOICES program is a comprehensive program designed to reach and teach “at-risk” adolescents tools to change behaviors and attitudes about teen sexuality. Lutheran Services in Iowa received funding from the Adolescent Pregnancy Prevention grant and receives referrals for the program from JCOs, schools, churches, the Department of Human Services and self referrals.

Sioux City contact:
Monica White 712-255-2505
monica.white@lsiowa.org

Denison contact:
Susan Salmon 712-263-9341
susan.salmon@lsiowa.org

Muscatine contact:
Paige Osborne 563-263-5170
paige.osborne@lsiowa.org

Drug Screening
Lutheran Services in Iowa facilitates drug screening for persons involved with the child welfare system who may or may not have a substance abuse problem. Referrals are made by the Department of Human Services and are conducted at random by the LSI drug screening team. LSI offers a variety of drug testing methods including: urine analysis, oral swabs, sweat patches and hair follicle testing.

Clinton contact:
Bobbi Bartels 563-243-8200
bobbi.bartels@lsiowa.org

Crisis Intervention
Crisis intervention is a preventative and intensive crisis service dedicated to serving Black Hawk, Bremer, Butler, Franklin, Grundy, Floyd, Mitchell and Chickasaw Counties residents 0-18 and their families. The program helps maintain family unity by offering an alternative to out-of-home placement for families in crisis. Referral sources can be DHS, JCS or any community organization or individual. Lutheran Services in Iowa is able to provide crisis counseling to families within one hour of referral and then provide follow-up counseling/crisis services until the family either stabilizes or is linked to ongoing counseling or community support services. Crisis intervention also utilizes family team meetings to assist in identifying family strengths and needs.

Waterloo contact:
Jennifer Shaw
jennifer.shaw@lsiowa.org

Early Intervention
Early Intervention provides short-term, 45-day crisis intervention and prevention services to Buchanan, Delaware and Fayette County youth, ages 11 to 16, and their families. The program is designed to strengthen families who may otherwise need to enter the DHS system or JCS. Early Intervention utilizes the family team meeting concept with goals that include keeping the family intact, connecting them to community-based services and maintaining the child(ren) in the home.

Manchester contact:
Leann McIntyre 563-927-3281
leann.mcintyre@lsiowa.org

Family Advocacy Program
This program provides supports to families with a child or adolescent that is demonstrating persistent psychiatric and behavioral concerns, in an attempt to avoid out-of-home placement. The program also works to build a bridge between the child welfare system, juvenile court system and the mental health system by providing case coordination and support to the child/adolescent and family.

Muscatine contact:
Paige Osborne 563-263-5170 ext. 104
paige.osborne@lsiowa.org

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Delinquency Programs
Girls Day Treatment
GDT provides structured gender-specific skill development, life skills development, supervision and service learning opportunities for girls age 12-17 who reside in Scott County.

Davenport contact:
Josh Krauss 563-322-7419
josh.krauss@lsiowa.org

Nurturing Opportunities for Families
Nurturing Opportunities for Families provides short-term, 45-day crisis intervention and prevention services to Clinton and Jackson County youth, ages 11-16, and their families. The program is designed to strengthen families who may otherwise need to enter the DHS or JCS. This program utilizes the family team meeting concept with goals that include keeping the family intact, connecting them to community-based services and maintaining the child(ren) in the home.

Bobbi Bartels
563.243.8200
bobbi.bartels@lsiowa.org

PRISM
PRISM helps female offenders between ages fourteen and eighteen from the Girls State Training School in Toledo transition back into the Des Moines community. PRISM believes a successful transition can be achieved through a healthy client relationship by ensuring proper rehabilitation at the Girls State Training School and continuing the relationship upon discharge until maximum services are reached.

Des Moines contact:
Carmen Smith 515-274-4946
carmen.smith@lsiowa.org

Summer Community Services
SCS is provided to Muscatine County males and females ages 12 to 17 as an opportunity to complete their community service hours assigned through Juvenile Court. The program participants work on a myriad of different tasks in and around the city of Muscatine during the summer months not only as a consequence for prior behavior, but they are also taught to take pride in themselves and the work that they do, to interact positively with all peers and authority figures, and how to connect to and value their community.

Muscatine contact:
Josh Krauss 563-288-6339
josh.krauss@lsiowa.org

Tracking and Monitoring Services
This program focuses on monitoring youth compliance with probationary requirements and working one-on-one with youth and his/her family to develop skills. Services may include monitoring curfews, school attendance and community service obligations, encouraging restitution and helping youth empathize with victims.

Davenport contact:
Laurie Walters 563-322-7419
laurie.walters@lsiowa.org

Clinton contact:
Bobbi Bartels 563-243-8200
bobbi.bartels@lsiowa.org

Muscatine contact:
Paige Osborne 563- 263-5170
paige.osborne@lsiowa.org

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Family Centered/In-Home
Family Team Meetings
Family team meetings is a solution-focused intervention to provide an opportunity for the family to identify the issues they are facing. Family team meetings focus on gathering strengths of family members. These meetings also assist professionals in understanding the unique family dynamics and how those dynamics feed the current family circumstances. Family team meetings encourage the participants to ask questions, brainstorm and contemplate solutions, therefore families become a part of the solution.

Ames contact:
Jana Olson 515-232-7262
jana.olson@lsiowa.org

Clinton contact:
Bobbi Bartels 563-243-8200
bobbi.bartels@lsiowa.org

Davenport contact:
Laurie Walters 563-322-7419
laurie.walter@lsiowa.org

Dubuque service area contact:
Ann Morris 563-582-0044
ann.morris@lsiowa.org

Muscatine/CEDAR contact:
Paige Osborne 563-322-7419
paige.osborne@lsiowa.org

Waterloo contact:
Jennifer Shaw 319-233-3579
jennifer.shaw@lsiowa.org

Children’s Mental Health (CMH) Waiver
LSI provides services under the children’s mental health waiver. This waiver provides therapy, skills to assist in community and family living, and respite care for children who have a serious emotional disorder. These services allow an eligible child to live at home with their families, rather than living in a medical or residential facility.

Ames contact:
Jana Olson 515-232-7262
jana.olson@lsiowa.org

Clinton contact:
Bobbi Bartels 563-243-8200
bobbi.bartels@lsiowa.org

Davenport contact:
Laurie Walters 563-322-7419
laurie.walters@lsiowa.org

Denison contact:
Dawn Luetje at 712-263-9341
dawn.luetje@lsiowa.org

Des Moines contact:
Laura Weiler at 515-271-7391
laura.weiler@lsiowa.org
Heidi Smith at 515-271-7406
heidi.smith@lsiowa.org

Dubuque contact:
Jim Guentherman 563-582-0044
james.guentherman@lsiowa.org

Muscatine /CEDAR contact:
Mark Roberts 563-263-5170
jmark.roberts@lsiowa.org

Waterloo contact:

Jennifer Shaw 319-233-3579
jennifer.shaw@lsiowa.org


Skill/Therapy
Therapy and counseling services are provided to address social, emotional and behavioral problems that negatively affect the child and family’s stability. Skill development helps enhance and develop social, family and living skills. Improved skills help restore communication and increase a child’s ability to function independently. Skill development also enables parents to meet their child’s needs.

Ames contact:
Jana Olson 515-232-7262
jana.olson@lsiowa.org

Clinton contact:
Bobbi Bartels 563-243-8200
bobbi.bartels@lsiowa.org

Davenport contact:
Laurie Walters 563-322-7419
laurie.walters@lsiowa.org

Denison contact:
Dawn Luetje at 712-263-9341
dawn.luetje@lsiowa.org

Des Moines contact:
Joni Boyer & Renee Bell 515-274-4946
joni.boyer@lsiowa.org
renee.bell@lsiowa.org

Dubuque contact:
Ann Morris, Jim Guentherman 563-582-0044
ann.morris@lsiowa.org
james.guentherman@lsiowa.org

Manchester contact:
Carol Burchette
carol.burchette@lsiowa.org

Muscatine/CEDAR contact:
Paige Osborne 563-322-7419
paige.osborne@lsiowa.org

Waterloo contact:
Jennifer Shaw 319-233-3579
jennifer.shaw@lsiowa.org


Supervision
Supervision services are provided to monitor the well-being of the children in the home and to provide supportive services to parents.

Dubuque contact:
Ann Morris 563-582-0044
ann.morris@lsiowa.org

In-home contact:
Ann Morris 563-582-0044
ann.morris@lsiowa.org

Private Pay contact:
Ann Morris 563-582-0044
ann.morris@lsiowa.org

Clinton contact:
Bobbi Bartels 563-243-8200
bobbi.bartels@lsiowa.org

Davenport contact:
Laurie Walters 563-322-7419
laurie.walters@lsiowa.org

Des Moines contact:
Joni Boyer 515-274-4946
joni.boyer@lsiowa.org

Manchester contact:
Carol Burchette
carol.burchette@lsiowa.org

Muscatine/CEDAR contact:
Paige Osborne 563-322-7419
paige.osborne@lsiowa.org

Waterloo contact:
Jennifer Shaw 319-233-3579
jennifer.shaw@lsiowa.org

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Foster Care
Foster Care and Special Needs Adoption Licensing
LSI does foster care and special needs adoption licensing as a partner of Iowa KidsNet, a statewide collaboration of agencies responsible for the recruitment, training, licensing and retention of Iowa foster and adoptive parents. For more information on how to become a foster or adoptive parent, call Iowa KidsNet at 1.800.243.0756 or visit www.iowakidsnet.com.

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Remedial Services
Remedial services are voluntary, skill-based services for youth with behavioral or mental health issues. Provided in an in-home or office setting, remedial services teach children and their families skills to deal with issues such as anger management, coping, making good decisions, communication, problem-solving, conflict resolution and relationships. Remedial services are also available for adults.

Ames contact:
Jana Olson 515-232-7262
jana.olson@lsiowa.org

Clinton contact:
Bobbi Bartels 563-243-8200
bobbi.bartels@lsiowa.org

Davenport contact:
Laurie Walters 563-322-7419
laurie.walters@lsiowa.org

Decorah contact:
Joshua Pedretti 563-379-7600
joshua.pedretti@lsiowa.org

Denison contact:
Amy Davis 712-263-9341
amy.davis@lsiowa.org


Des Moines contact:
Jana Olson 515-271-7322
jana.olson@lsiowa.org

Dubuque contact:
Jim Guentherman 563-582-0044
james.guentherman@lsiowa.org

Manchester contact:
Carol Burchette 563-927-3281
carol.burchette@lsiowa.org

Muscatine contact:
Paige Osborne 563-322-7419
paige.osborne@lsiowa.org

Newton contact:
Jana Olson 515-232-7262
jana.olson@lsiowa.org

Waterloo contact:
Jennifer Bumgarner 319-233-3579
jennifer.bumgarner@lsiowa.org


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Safety and Permanency Services
Family Safety, Risk and Permanency Services are a service contracted through the Iowa Department of Human Services to providers statewide, including LSI in the Waterloo and Dubuque service areas. Safety and Permanency services are designed to wrap around families to ensure safety of children in a home and provide stability and permanency within the family. This includes responding to crisis situations with in-home visitation and providing services that help keep families together.


Dubuque service area contact:
Ann Morris 563-582-0044
ann.morris@lsiowa.org


Waterloo contact:
Jennifer Shaw 319-233-3579
jennifer.shaw@lsiowa.org

 
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